Binary Softworks

Support
Support Center
 
 

We offer FREE priority technical support to all of our customers and anyone interested in evaluating our products.

There are three easy ways to get support: Community Forums, an extensive Knowledge Base, and our Customer Service Center. A short introduction to each of the support options along with a connecting hyper-link are listed below.


Community Forums
Our Community forums is a place where you can exchange information directly with our developers and other people who are using our tools and programs. There are also areas for submitting new issues or bug requests, learning about beta products, adding feature requests, tips, questions and resolutions.

Click here to enter the community forums


Knowledge Base
The knowledge base contains throughly tested hot-fixes, solutions and work-arounds for known bugs and common issues in our software. We recommend that you start here if you are expereincing any direct technical problems with our products.

Click here to search the knowledge base


Customer Service Center
Our direct-contact customer service center can resolve account problems, immediate registration needs and website technical issues. They are also ready to help if you are experiencing a unique situation that can not be resolved from the knowledge base or community forums.

Click here to visit customer service


 
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